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Country Lead and Commercial Director, Japan
Location: Tokyo, Shinjuku Maynds Tower
Posted: More than 30 days ago
Job Type: Regular
Ref: R095603
A colleague looking up while in a meeting She has long brown hair with blue tips.

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Kantar’s Profiles division is the global leader in online surveys for data-driven business decisions. We enable meaningful conversations with the people who matter most to brands, with speed and at scale, through our flexible research solutions and extensive network of global consumers. Acting as the extension of insights teams, we deliver dependable consumer answers from people everywhere, helping organizations grow their brand with confidence.

Country Lead and Commercial Director, Profiles Japan

Tokyo, Japan

About this role

This role plays a key part in driving commercial growth across Japan. As Country Lead and Commercial Director, you’ll be responsible for both winning new business and growing revenue within existing client accounts. You’ll focus on building positive relationships, finding opportunities, and leading commercial conversations that convert into meaningful work for Kantar.

You’ll balance winning new business with growing revenue in existing accounts, building strong client relationships, crafting high-impact proposals, and mentoring your team to success. This is an outstanding chance to create a significant impact on our growth trajectory while immersing yourself in a dynamic and collaborative environment!

What you’ll be doing

  • Team Leadership & Development: Mentor and coach a team of Client Development professionals, set clear targets, and drive their professional growth.
  • New Business Growth: Identify, qualify, and pursue new opportunities while reactivating lapsed clients.
  • Complete strategic upsell, cross-sell, and renewal plans to drive incremental revenue within key accounts.
  • Client Relationship Management: Build and nurture senior-level client partnerships, acting as a trusted advisor.
  • Pipeline & Performance Ownership: Own the country commercial pipeline, track performance metrics, and collaborate cross-functionally to achieve targets.

The skills & experience needed as a Country Lead and Commercial Director:

  • 10-15+ years of leadership experience in a commercial or consulting environment
  • Proven track record in managing P&L and delivering business growth
  • Strong understanding of the Japanese market and business culture
  • Proficient in Japanese and English
  • Excellent communication, negotiation, and leadership skills
  • Proven experience in both new business development and account growth
  • Strong track record of mentoring and growing a commercial team to achieve ambitious targets
  • Confidence in senior-level client conversations and the ability to encourage your team to do the same
  • Strategic approach and able to set direction, prioritize opportunities, and translate big-picture goals into practical plans
  • Excellent collaborator and comfortable working across functions to align teams around revenue objectives
  • High levels of accountability and experience owning individual as well as driving your team to deliver commercial results

Kantar Profiles Division

Unleash your potential at Kantar's Profiles division, home to the world’s largest audience network.

Join our expert team in survey design, sampling methodologies, and data science, we leverage cutting-edge technology to provide our clients with seamless access to real people and unparalleled insights.

Backed by industry-leading anti-fraud technology, our Profiles Audience Network comprises over 170 million individuals, in more than 100 markets worldwide. Our clients include many of the world’s leading brands, who trust us to collect reliable insights.

Be part of a team that shapes the future of panel market research and drives results for brands everywhere!

Some key facts:

  • Our team is made up of 600 people globally.
  • We are present in 27 countries.
  • Profiles currently holds a 10% share in the $3b panel industry but we have ambition, a robust 3-year business plan and the financial backing of our private equity owners (Bain Capital) to grow to be the #1 player in this sector.
  • We provide an ideal environment for professional growth, offering:
  • A ‘start-up’ atmosphere in which you can make a big impact and get credit for it.
  • The chance to learn all aspects of the business and influence the decision-making process.
  • The opportunity to network and learn from highly experienced, senior members of our teams from across the business, globally.

Why join Kantar?

  • We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar. You can be the expert of several solutions by comprehending our unique products.
  • And because we know people, we like to make sure our people are looked after as well. Equality of opportunity for our people is our highest priority and we encourage our people to work in a way that supports their health and wellbeing. While we encourage our colleagues to spend part of their working week in the office, we understand no one size fits all, and we’re flexible in our approach to ensure people feel included and accepted. We’re committed to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, which is why we welcome applications from all background and sections of society. Even if you feel like you’re not a perfect fit, we’d love to receive your application and talk to you about this job or others at Kantar.
  • Privacy and Legal Statement
  • PRIVACY DISCLOSURE : Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

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