What you'll be doing

• Lead and grow a portfolio of consumer insights and market research clients, ensuring strong commercial performance and sustainable profitability.
• Build and maintain senior-level client relationships, acting as a trusted advisor and strategic partner.
• Ensure the delivery of high-quality research, actionable insights, and exceptional client experiences.
• Drive business growth by identifying opportunities within existing accounts and developing new client relationships.
• Own and manage revenue targets, profitability objectives, forecasting, and overall financial performance of the business unit.
• Provide inspirational leadership, coaching, and direction to a team of research and client service professionals.
• Lead talent acquisition, capability development, performance management, succession planning, and career progression initiatives.
• Review and provide strategic oversight on research proposals, project design, presentations, and client recommendations.
• Champion innovation by introducing new thinking, methodologies, and approaches that enhance client value and business efficiency.
• Ensure adherence to company policies, research standards, quality processes, and governance requirements.
• Represent Kantar at industry forums, client engagements, conferences, and professional events.
• Collaborate closely with senior leadership to contribute to business strategy, operational excellence, and organisational growth.
• Support cross-functional initiatives that strengthen Kantar’s market position and client impact.

The ideal skills and experience

• Significant experience in consumer insights, market research, or consulting, with a proven track record of leading large client portfolios.
• Strong understanding of quantitative and qualitative research methodologies and their commercial application.
• Demonstrated success in managing profit and loss (P&L) responsibilities and delivering revenue growth.
• Proven ability to develop long-term client relationships and influence senior stakeholders.
• Strong commercial acumen with experience identifying and converting business development opportunities.
• Established leadership experience, including building, coaching, and developing high-performing teams.
• Excellent project oversight and quality management skills.
• Strong strategic thinking, problem-solving, and decision-making capabilities.
• Exceptional communication, presentation, and stakeholder management skills.
• Excellent command of written and spoken English.
• Experience working with multinational clients and complex business environments is desirable.

What's in it for you

• Opportunity to lead strategic consumer insight programmes for some of the world's most recognised brands.
• A highly visible leadership role with significant commercial influence and impact.
• Exposure to diverse industries, business challenges, and innovative research solutions.
• A collaborative and inclusive culture that encourages innovation and continuous learning.
• Access to global expertise, tools, methodologies, and career development opportunities.
• The chance to shape the future of consumer understanding across South Asia and contribute to Kantar's continued growth.